Providing Care by Walking Alongside

When we redefine health literacy as clear health communication it allows for accountability to be shared with all parties involved instead of placing the onus and understanding solely on the patient. Derek McCracken challenges us to view the ability to express ourselves easily and articulately as more than just a state of literacy, but instead as a process. Listen as he shares how narrative medicine is built on the pillars of attention, representation, and affiliation to equip health care providers with the tools to give and receive stories, listen actively and write reflectively which creates a safe space for patients. Derek explains how the tools he received through his narrative medicine training help him connect with patients and empower them to have the agency and creativity to communicate their experiences along their health care journey. ...

The experiences of patients should be the center of research, policy development, and health care. Susan Perez has devoted a large portion of her career to ensure that her work not only honors patients but incorporates their input at a high level. In order to truly develop solutions that address both financial and social needs, it's imperative to address the many different stakeholder voices that should be involved. Listen as Susan Perez discusses the importance of not only having cost of care conversations, but also being able to provide solutions when a patient discloses a challenge.   Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod  Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook  ...

Emily Brown’s commitment to helping people access equitable quality care was inspired by her watching a loved one navigate the health care system after being diagnosed with an illness. Listen as Emily shares how professional caregiving has been a constant theme woven throughout her career working at the Program for the All-Inclusive Care for the Elderly (PACE), Williamsburg Convalescent Center and Patient Advocate Foundation for the last 8 years. She shares about the mindset and approach she developed to consistently provide care with compassion.     Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod  Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook  ...