Advocates in Action

Have you ever felt intimidated, confused, or overwhelmed when trying to navigate the health care system? In those moments it can be hard to advocate for yourself and those you care about. Join our host ...more

Latest Episodes

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November 15, 2021 00:25:05
Centering the Experiences of Patients

Centering the Experiences of Patients

The experiences of patients should be the center of research, policy development, and health care. Susan Perez has devoted a large portion of her career to ensure that her work not only honors patients but incorporates their input at a high level. In order to truly develop solutions that address both financial and social needs, it's imperative to address the many different stakeholder voices that should be involved. Listen as Susan Perez discusses the importance of not only having cost of care conversations, but also being able to provide solutions when a patient discloses a challenge.   Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod  Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook  ...

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November 15, 2021 00:18:47
Bringing Care to the Community

Bringing Care to the Community

As a teenager, Jamie Stokley became the caregiver for her mother and was determined to make sure that her mom lived a full life in spite of any health challenges. While navigating the health system, she realized the many gaps that existed. This experience led her to pursue a career in healthcare to help educate and support other families. Through Jamie's work she leads a staff of home health aides who provide direct in-home service to the elderly and disabled. Additionally, she has an advocacy organization that provides financial and social needs navigation to the clients as well. Listen as she shares about how she uses her own personal story to be a catalyst for change as she brings care to the community. At a young age Mica Saunders developed a reverence and understanding of the elderly thanks to her mom taking her to work with her at an assisted living home. Mica's early exposure inspired her to create her own business Moxie Movez, where she does brain games and physical activity with the elderly to help them keep their mojo and stamina. Her knowledge and passion for this field equipped her to navigate her own personal caregiving journey with both of her grandmothers who were diagnosed with Alzheimer's. Mica shares how she was able to have patience and ...

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1

September 28, 2021 00:19:50
Addressing Social Needs to Achieve Health Equity

Addressing Social Needs to Achieve Health Equity

In this episode, Rebecca Kirch, Executive Vice President of Policy and Programs for the National Patient Advocate Foundation, describes the important role social and financial needs navigation services contribute to advancing health equity. All people should have the ability to determine their health decisions based on what’s best for them in the context of their own circumstances, without worrying about financial devastation. Policies and programs expanding availability of needs navigation target the constellation of concerns including access and affordability challenges that patients experience by steering them to safety net solutions. Listen as Rebecca shares how National Patient Advocate Foundation and other partners are mobilizing behind new health equity policy approaches to make needs navigation part of mainstream medicine. It's a win-win strategy for helping all patients in all settings secure affordable, high-quality care.   Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod  Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook  ...

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4

September 07, 2021 00:19:50
How Patient Advocate Foundation Provides Hope

How Patient Advocate Foundation Provides Hope

Brooke Flores has worked for Patient Advocate Foundation for three years helping clients find solutions one case at a time. Her area of expertise is in helping patients with appeals and denials. During Covid-19 she served a patient, Joe Sweeny and helped him navigate the reduction of a $175,000 medical bill. Listen as both of them recount the journey and provide a description of how Patient Advocate Foundation provides hope to clients as they navigate the healthcare system. ...

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3

August 13, 2021 00:18:27
Helping Patients Find Comfort at End of Life

Helping Patients Find Comfort at End of Life

End of life care can be uncomfortable but there are many support systems in place to help patients and their loved ones navigate that unique time. James Johnson, a social worker at Multicare Home Health and Hospice in Tacoma, Washington shares how he empowers patients to communicate their preferences and serves as a connector between the patient, caregivers and providers. Listen as he shares stories about the people he has supported through their end of life to make sure quality and comfort was at the center of their care. ...

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July 21, 2021 00:24:41
The Heart of Case Management

The Heart of Case Management

Jacqueline Beard has worked for Patient Advocate Foundation for 18 years helping clients find solutions one case at a time. Her area of expertise is in helping patients expedite their disability claims but as you listen you’ll realize that her work has creative nuances. A patient might call in about one particular issue but through compassionate listening, Jackie and other PAF’s case managers are able to uncover multiple ways to help serve the patient and get them the best care and overall quality of life. ...

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