When we say health literacy what do we really mean? Our choice of language and the titles we attribute to people is multilayered. Lisa Stewart dissects ways we can approach communication with a spirit of respect and compassion which allows us to understand each other better and mitigate bias. This helps us realize that literacy is a responsibility of all parties involved. We can discover more specific terms that adequately explain what we mean such as structural or social determinants of health literacy. Listen as Lisa illustrates the type of health care environment that she envisions that would encourage patients to feel supported when asking questions, provide hands on opportunities to learn about how the body works and allows providers the resources and time to connect with patients.
Patients sometimes have to make difficult decisions when pursuing the quality and affordable health care they deserve. When financial navigators and the full care team work together to find solutions for patients it results in better outcomes. Through Zinkeng Asonganyi's career he has worked closely in oncology and pharmacy administration which has allowed him to have a deep understanding of the intricacies of financial and social needs. Listen as he shares about the importance of financial navigation and how it bridges the gap between the health system and the patient. ...
How can organizations within a state collaborate to ensure that their patients can access the care they need? By leveraging telemedicine and utilizing statewide partnerships that share the common goal of health equity for all. Listen as Suleima Salgado, the Director of Telemedicine for the Georgia Department of Public Health shares some of the best practices her team has used to keep patients and providers connected virtually across all 159 counties. Suleima and her colleagues exemplify the power a state can have when multiple entities work together to overcome access barriers to get patients access to care they deserve. Watch a Video about Georgia's Telemedicine Network Read More Georgia's Office of Telehealth & Telemedicine Learn About Telemedicine in Your State: National Consortium of Telehealth Resource Centers Connect with us on social media!Twitter: @NPAF_TweetsInstagram: @Patient_AdvocatesFacebook: National Patient Advocate Foundation ...
Jacqueline Beard has worked for Patient Advocate Foundation for 18 years helping clients find solutions one case at a time. Her area of expertise is in helping patients expedite their disability claims but as you listen you’ll realize that her work has creative nuances. A patient might call in about one particular issue but through compassionate listening, Jackie and other PAF’s case managers are able to uncover multiple ways to help serve the patient and get them the best care and overall quality of life. ...
