When we redefine health literacy as clear health communication it allows for accountability to be shared with all parties involved instead of placing the onus and understanding solely on the patient. Derek McCracken challenges us to view the ability to express ourselves easily and articulately as more than just a state of literacy, but instead as a process. Listen as he shares how narrative medicine is built on the pillars of attention, representation, and affiliation to equip health care providers with the tools to give and receive stories, listen actively and write reflectively which creates a safe space for patients. Derek explains how the tools he received through his narrative medicine training help him connect with patients and empower them to have the agency and creativity to communicate their experiences along their health care journey.
In this episode, Christine Wilson, vice president of advocacy communications and marketing for the National Patient Advocate Foundation, describes how we can redefine and reframe health literacy and the actions we can take to help facilitate equitable health care for patients, families and communities. She shares examples of how when communication is a two way street between patients and providers it can lead to successful outcomes. Listen as Christine explores the communications barriers and the implicit and explicit bias many patients face, particularly BIPOC patients, in accessing and navigating the health care delivery system. ...
Listen as Reggie Tucker-Seeley shares his professional career journey and the path that has led him to his current role so he can be closer to creating solutions in the communities and populations he wants to serve. With over 20 years of public health experience, he walks us through the importance of not only defining health equity, health disparities and social determinants of health, but also creating a framework for creating change in those areas. This season is brought to you in collaboration with ZERO- The End of Prostate Cancer (ZERO). This builds upon the Promoting Health Equity in Cancer Care: A Virtual Workshop hosted by The National Academies of Sciences, Engineering, and Medicine (NASEM) which was co-chaired by Gwen Darien of NPAF and Reggie Tucker-Seeley of ZERO. ...
Jacqueline Beard has worked for Patient Advocate Foundation for 18 years helping clients find solutions one case at a time. Her area of expertise is in helping patients expedite their disability claims but as you listen you’ll realize that her work has creative nuances. A patient might call in about one particular issue but through compassionate listening, Jackie and other PAF’s case managers are able to uncover multiple ways to help serve the patient and get them the best care and overall quality of life. ...
