Michael Fratkin’s commitment to palliative care began with an important lesson his grandfather taught him when he was a boy. Today, he heads Resolution Care, bringing end of life care to rural communities in Northern, California. Fratkin talks about his commitment to caring for “people not patients,” and the need for a holistic approach to providing the highest level of palliative care to seriously ill people and their families. He is also a leader in telehealth, which has proved to be a very effective tool for reaching his patients in widely separated communities.
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Brooke Flores has worked for Patient Advocate Foundation for three years helping clients find solutions one case at a time. Her area of expertise is in helping patients with appeals and denials. During Covid-19 she served a patient, Joe Sweeny and helped him navigate the reduction of a $175,000 medical bill. Listen as both of them recount the journey and provide a description of how Patient Advocate Foundation provides hope to clients as they navigate the healthcare system. ...
You call it taking your grandmother to the doctor, but Bea Rector and her team at the Washington State Department of Social and Health Services help people understand they are actually caregivers, and provide them with the resources they need to fulfill that role. Bea talks about her state's program to give caregivers access to services ranging from transportation and housework to acupuncture. She also discusses the work they do to measure the impact of these services and their economic as well as human benefits. Bea's able to infuse her own experiences as a caregiver for her parents and in-laws into her work to help others at the highest level. Connect with Washington State's Department of Social and Health Services on social media! Twitter: @waDSHSFacebook: Washington State DSHS Visit our website to explore show notes, additional episodes and our mission: http://bit.ly/NPAFpod Connect with us on social media!Twitter: @NPAF_Tweets: http://bit.ly/NPAFtwitter Instagram: @Patient_Advocates: http://bit.ly/NPAFinstagram Facebook: National Patient Advocate Foundation: http://bit.ly/NPAFfacebook ...
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