Jacqueline Beard has worked for Patient Advocate Foundation for 18 years helping clients find solutions one case at a time. Her area of expertise is in helping patients expedite their disability claims but as you listen you’ll realize that her work has creative nuances. A patient might call in about one particular issue but through compassionate listening, Jackie and other PAF’s case managers are able to uncover multiple ways to help serve the patient and get them the best care and overall quality of life.
Michael Fratkin’s commitment to palliative care began with an important lesson his grandfather taught him when he was a boy. Today, he heads Resolution...
What does data collection and analysis tell us about the issues that people face when they face serious illnesses and try to access health...
Jessica Jones has faced a chronic illness most of her life, but that didn’t prepare her for her son’s rare heart disease. Becky Barnes...