Jacqueline Beard has worked for Patient Advocate Foundation for 18 years helping clients find solutions one case at a time. Her area of expertise is in helping patients expedite their disability claims but as you listen you’ll realize that her work has creative nuances. A patient might call in about one particular issue but through compassionate listening, Jackie and other PAF’s case managers are able to uncover multiple ways to help serve the patient and get them the best care and overall quality of life.
Patients sometimes have to make difficult decisions when pursuing the quality and affordable health care they deserve. When financial navigators and the full care...
When we say health literacy what do we really mean? Our choice of language and the titles we attribute to people is multilayered. Lisa...
Michael Fratkin’s commitment to palliative care began with an important lesson his grandfather taught him when he was a boy. Today, he heads Resolution...
