Brooke Flores has worked for Patient Advocate Foundation for three years helping clients find solutions one case at a time. Her area of expertise is in helping patients with appeals and denials. During Covid-19 she served a patient, Joe Sweeny and helped him navigate the reduction of a $175,000 medical bill. Listen as both of them recount the journey and provide a description of how Patient Advocate Foundation provides hope to clients as they navigate the healthcare system.
Human connection is essential to building relationships and communicating effectively. Sometimes we overlook the power of these elements when thinking about the relationship between...
Finding appropriate treatment and support for a child with a rare disease is difficult in any circumstances, but it can be extremely challenging in...
In this episode, Rebecca Kirch, Executive Vice President of Policy and Programs for the National Patient Advocate Foundation, describes the important role social and...